General Rules and Regulations for Use of the Facility
- Access to the facility is permitted only after payment of the applicable fees and exclusively on the dates and during the hours specified in the service agreement.
- When using the facility, guests must strictly follow all operating instructions, directions and information provided by the staff.
- All adjustments to sauna equipment, particularly the regulation of the sauna heater temperature, may only be carried out by authorized staff.
- The sauna may only be used by healthy individuals who are not under the influence of alcohol, drugs or other intoxicating substances.
- The sauna may be used by individuals aged 18 and over, as well as by children under adult supervision.
- By using the sauna, guests confirm that they are physically fit and in suitable health to undergo this type of treatment. Each guest is responsible for their own health and well-being.
- Sauna users are required to maintain order and keep the facilities clean.
- Before entering the sauna, guests must take a shower to remove all cosmetics and impurities from their bodies.
- Metal jewelry must be removed to prevent possible burns.
- Wearing glasses or contact lenses in the sauna is not recommended.
- Only coverings made from natural materials are permitted in the sauna.
- During the heating phase, guests should gradually move from the lower benches to the higher benches according to their individual heat tolerance.
- Guests must maintain a peaceful and quiet atmosphere while using the sauna.
- The following activities are prohibited in the sauna area:
- entering while wearing clothing or footwear;
- performing cosmetic treatments;
- making excessive noise or engaging in loud conversations;
- bringing dishes, food or any other items unrelated to sauna use;
- engaging in indecent behavior or conduct generally considered inappropriate or offensive;
- destroying or damaging the facility’s equipment.
- Anyone feeling unwell must leave the sauna immediately.
- The following activities are prohibited throughout the facility:
- using devices capable of recording images or sound, such as mobile phones and cameras;
- smoking;
- consuming alcohol or other prohibited substances.
- Swimming or bathing in the river is entirely at the individual’s own risk. Each person is responsible for assessing their own health condition and swimming ability and must follow all applicable safety precautions.
- When entering the water from the pier, guests must use the designated ladders. Jumping or diving into the water is strictly prohibited, as the water depth is unknown.
- Sauna use is not recommended for:
- individuals immediately after intensive endurance training;
- individuals with cardiovascular diseases;
- individuals with diabetes;
- individuals under the influence of alcohol;
- pregnant women;
- women during menstruation.
- Oxygen therapy is available only upon payment of an additional fee and must be carried out under the supervision of facility staff. This service is intended for wellness purposes only and does not constitute medical treatment. Each guest uses the service at their own risk.
- Oxygen therapy is not recommended for:
- individuals with chronic hypercapnic respiratory failure, for example, associated with chronic obstructive pulmonary disease (COPD);
- individuals with severe heart conditions, such as heart failure or significant structural heart defects;
- individuals experiencing acute medical conditions requiring continuous medical supervision, such as following a heart attack, stroke or shock;
- individuals with conditions preventing the proper use of a face mask, such as severe breathing difficulties or nasal obstruction;
- individuals with certain lung diseases, including severe pneumonia with a risk of carbon dioxide retention;
- individuals under the influence of alcohol, drugs or other intoxicating substances.
- The following activities are strictly prohibited in the oxygen therapy room:
- smoking tobacco, using electronic cigarettes or handling open flames;
- operating devices that may generate sparks or cause a fire;
- bringing any objects that could pose an ignition or fire hazard in an oxygen-enriched environment.
- By using the facility, each guest confirms that they have read, understood and accepted all the above rules and regulations.
- Guests who violate these rules or disrupt order will be required to leave the facility without any right to a refund of the fees paid.
- Individuals who cause damage to property are fully responsible for repairing the damage or covering the associated costs.
- The facility staff and owners are not responsible for items lost or left behind in changing rooms, other areas of the facility or anywhere on the premises.
- The facility staff and owners are not liable for accidents resulting from failure to comply with these rules and regulations or instructions given by staff.
